Thực Dưỡng Lành always listens to and values all feedback from our customers.
Step 1: Receipt
Send your feedback via hotline 0966 326 522, Zalo, email [email protected] or the contact form on our website, together with your order number and photos/videos (if any).
Step 2: Verification
Our customer care team will get back to you within 24 business hours to verify the information.
Step 3: Resolution
We will propose a solution (product exchange, refund, compensation, etc.) within 3–5 business days after verification is complete.
Step 4: Response
We will notify you of the outcome. If no agreement can be reached, either party may request the competent authorities to resolve the matter in accordance with the law.
Thực Dưỡng Lành